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Safety
The government of Mexico is constantly improving the safety throughout the country for both citizens and tourists. Safety in Mexico City is comparable with other big cities. It is advisable not to carry a lot of cash. Store any valuables in a safe when possible and keep a copy of your important document numbers (passport, visa, travelers checks, etc.) in a safe place.

The security of tourists in Acapulco is a priority. The local tourist police ensure the security by patrolling the area. In any event, it is advisable to use common sense and avoid alleys and empty streets late at night.

Limit your socializing at the rental properties to only people you know well and trust.  Do not encourage the service staff to socialize with you and DO NOT OFFER ALCOHOLIC BEVERAGES TO THEM.  Do not allow taxi drivers into the home.  Have taxi drivers wait outside.  Any misconduct by anyone you feel is unsafe or a threat to you should be reported to the local police immediately and dealt with by local authorities.  We recommend to lock your bedrooms at night for general safety purposes in the event of an intruder.

Language
Spanish is helpful when traveling in Mexico, but not necessary. Most people working in tourist industries such as tours, restaurants and shops do speak English as well as Spanish (and often several other languages as well). If you are interested, you could learn a few polite words of Spanish before arriving in Mexico. http://spanish.about.com/ is a helpful place to start. Por favor (please) and Gracias (thank you) are always nice to use.

Money Exchange
US dollars are easily exchanged for pesos in banks, major hotels, airports and exchange houses. Most Mexican banks are open on weekdays only from 9:00 a.m. to 5:00 p.m. but there are some open on Saturdays from 9:00 a.m. to 2 p.m. Exchange houses are open longer and offer quicker service.

Peso coins come in denominations of $0.5, $1, $2, $5, $10, and $20. The bills come in denominations of $20, $50, $100, $200, and $500.

ATM machines
If your bank ATM money card is part of a large network (like Plus or Cirrus) you can use it in bank machines in Acapulco. They are located in most banks and the main malls. The money comes directly out of your bank account and you get the best exchange rate. The ATM will dispense Mexican Pesos. Your US bank will charge your account at the current exchange rate.

Sales Tax
Mexico’s value added tax, referred to as I.V.A., is 15%. The tax is applied to all visitors and residents and will be included in the total cost of all purchases, restaurants, bars, etc. Some taxes may vary on percentage depending on the service or item being purchased.

Tipping
Normal tipping in restaurants and bars is 15% of the total bill. Taxi drivers’ don’t require tips. The price you have agreed on is the price you pay. It is customary to tip your gas station attendant.

Medical Emergencies
There are a number of doctors in Acapulco area. Your house staff will know how to reach a doctor. For serious problems, we recommend Hospital Pacifico. It has an excellent pediatrician/neonatology and the house manager can recommend other doctors and specialists. Before your visit, please check with your insurance company so you know what procedure to follow just in case you do develop a medical emergency.

Departure Tax
Acapulco has a departure tax that is payable in cash only at the airport upon your departure. Currently, the tax is approximately US$27 (or equivalent in foreign currency).



Information provided is subject to change without notice and may vary depending on the home or its specialized agent.


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